Data Controller
Personal data collected through this website is processed by:
- Legal name: FAINTECH SOLUTIONS SRL (trade name: Faintech Solutions)
- CUI (tax ID): 48078411
- Trade Register No.: J2023008071401
- EUID: ROONRC.J2023008071401
- Incorporated: 2 May 2023
- Registered office (sediu social): Bucharest, Romania — no public office; remote operations
- Contact: eduard@faintechsolutions.com, +40 725 536 036
1. Information We Collect
We collect information you provide directly to us when you contact us through our website:
- Name and contact information: Name and email address
- Project details: What you write in your message (scope, timeline, budget if you mention it)
- Communication data: Messages, emails, and other communications
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you project proposals and quotes
- Improve our website and services
- Communicate with you about your project
3. Data Storage and Security
We take data security seriously:
- Your data is stored securely and shared only with the service providers listed below when needed to operate this website
- We implement appropriate technical and organizational measures to protect your data
- Your information is retained only as long as necessary for the purposes stated in this policy
- We do not sell your personal data to third parties
4. Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
5. Cookies and Tracking
We use two levels of measurement on this website:
- Cookieless measurement (default): Google Analytics 4, PostHog, and Microsoft Clarity measure page views and on-page interactions without analytics cookies or identifiers that persist across visits. Clarity may create page-level session recordings in this mode; form input content is masked.
- Full analytics (only after you explicitly accept): Google Analytics 4, PostHog, and Microsoft Clarity may use analytics cookies or durable identifiers to connect activity across pages and visits. Advertising storage remains disabled.
Essential functionality (language preference, form state) also uses local browser storage.
You can reject analytics cookies in the cookie banner or reopen Cookie settings from the website footer. Rejecting keeps only the cookieless measurement described above and instructs Clarity to remove its analytics cookies. You can also disable cookies in your browser settings.
6. Third-Party Services
We use the following third-party services:
- FormSubmit.co - For processing contact forms
- Google Analytics 4 - For privacy-aware analytics: anonymous aggregate measurement by default, full analytics only after consent
- PostHog - Privacy-aware product analytics (EU region, posthog.com): anonymous session-scoped measurement without cookies by default; durable identifiers only after consent
- Microsoft Clarity - Cookieless interaction analytics and masked page-level session recording by default; analytics cookies and cross-page session continuity only after consent
- Google Tag Manager (gtag.js) - Script delivery from googletagmanager.com, used to load analytics
- Cloudflare Turnstile - Bot protection on the contact form (challenges.cloudflare.com)
These services have their own privacy policies.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
- FAINTECH SOLUTIONS SRL — CUI 48078411
- Email: eduard@faintechsolutions.com
- Phone: +40 725 536 036
- Registered office: Bucharest, Romania (sediu social; no walk-in office)